Every Girl Needs a Pony

Friday, December 3, 2010

So today was crazy. I don't know if it was me or just a weird day for my kids, but there was yelling. I'm just gonna be honest. It took all of the Jesus in me not to pick up J & E by the throat. I didn't. Just had thoughts of it. Thankfully my hubby came home early and I was able to get away to run a few errands.

One of my errands involved a situation in which my insurance company almost cost me over $500. Wanna hear about it? If not, just skip down to the paragraph before the picture.  But I'll try to make it short. A few weeks ago we were at Kohls and Eli slung the door open to get out, like I've said a million times NOT to do, and hit the brand new red cadillac mini suv next to us. No dent, but about an inch long deep scratch. It definitely took the paint off. I had to leave a note.

Well, she called me up and said her hubby looked at it and they were going to need it fixed. Ok, no problem. I told her to take it to a repair shop owned by a friend of my family and she did. She called me and told me the amount and it was something over $500. So, I called my insurance company and they said an adjuster would be calling me to get some info. So this lady calls from the insurance company, but didn't seem to be an adjuster. She asked me a few questions about the incident, asked me who to make the check to and where to send it, then asked for the lady's phone number who needed the repair. I answered her questions and told her to make the check out to the repair shop and send it straight to them. She said no problem and there was nothing further for me to do. Awesome. Taken care of.

So this morning the repair shop calls me up and says the job is done and asked me what I wanted to do about the payment. I told them the insurance company was sending them a check and gave them the phone number to call the insurance company to find out what the deal was. They called me back and said the insurance company said they mailed the check directly to me on Monday the 28th. That was 4 days ago. I hadn't checked my mail in a couple days so I figured it was in the mailbox and since I knew the repair shop people personally, I asked them to go ahead and let them be on their way with their vehicle and that if I didn't have the check I would just pay them myself and deposit the check when I got it. No biggie.

Something just didn't seem right though. I called my insurance company myself and they said they would check and call me back. So I get to the repair shop to write them a check and I'm chatting with them about how weird this all is. They told me the guy that picked up the car/truck/whatever had his checkbook in hand when he came to get it. Interesting. They of course told him I was taking care of it since they had already spoken to me and knew the situation, so he put his checkbook away and left. Well while I'm sitting there talking with them about all of this, my insurance company calls me and it just so happens that they sent the check TO THE LADY WHOSE CAR IS BEING REPAIRED.


My repair shop friends told me not to worry, and they would just wait to hear from me while I got it all straightened out. Thank God for favor. I called the lady up and left her a detailed message to call me back. She called me about 5 minutes later and said that she already received the check and she thought it was weird that the repair shop told her it was taken care of.  So they knew they had the check before they picked up the car.


I am however very unhappy with my insurance company. Am I not the customer here? Did I not tell them where to send the check? And if they decided they needed to send it elsewhere shouldn't they have called me to let me know?

That was way long and the END of that story.  I'm not talking about it anymore because it stresses me out.

At this point I still had several more errands to run, but the hubby called and said he had to go back to work, so I had to stop and go straight home. He got home around 6ish, so I finally got to go finish my errands.  Enough business talk.  LOOK what we got Lena for Christmas! She's gonna LOVE THIS!

All the while still thinking almost every moment of my friends in China.  I can't wait to see Lily!

And I'll end on that note. 


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